Contact Us

We'd Love to Hear From You

Have a question about a product, your order, or shipping? Our team is here to help. We're a small, passionate team and we take every message seriously.

📧 Email Us

support@magiccarpet.store

⏱️ Response Time

We respond to all inquiries within 24–48 hours, Monday to Friday. If you reach out over the weekend, we'll get back to you first thing Monday.

📦 Order Issues

If you have a question about an existing order — tracking, delays, or a missing item — please include your order number in your message so we can help you faster.

🛡️ Our Promise

Every order is backed by our 30-day money-back guarantee. If you're not happy with your purchase for any reason, we'll make it right.

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