Contact Us
We'd Love to Hear From You
Have a question about a product, your order, or shipping? Our team is here to help. We're a small, passionate team and we take every message seriously.
📧 Email Us
🏢 Business Address
MagicCarPet
833 Scollard Court, Unit 152
Mississauga, ON L5V 2B4
Canada
⏱️ Response Time
We respond to all inquiries within 24–48 hours, Monday to Friday. If you reach out over the weekend, we'll get back to you first thing Monday.
📦 Order Issues
If you have a question about an existing order — tracking, delays, or a missing item — please include your order number in your message so we can help you faster.
🛡️ Our Promise
Every order is backed by our 30-day return policy. If you're not happy with your purchase for any reason, we'll make it right.